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Sewan

Sewan

Telephony

Transform your Sewan infrastructure into a conversational intelligence platform

Fairwai integrates directly with your Sewan solution to automatically capture, transcribe and analyze all your telephone communications. Add value to every customer interaction and optimize your teams' performance with AI.

Enterprise solution

Complete integration with your Sewan infrastructure for total coverage of your business communications.

Multichannel capture

Record and analyze all your landline, mobile and softphone calls from your unified Sewan platform.

Business insights

Customized analytics for each department: sales, support, management, with specific and actionable KPIs.

Maximum security

Telecom compliance, end-to-end encryption and secure hosting to protect your sensitive data.

How it works

1

Technical configuration

Our teams configure the Fairwai integration with your Sewan platform in just a few days.

2

Progressive deployment

Test on a pilot service then deploy across your organization according to your schedule.

3

Continuous optimization

Benefit from real-time insights and support to maximize the value of your data.

Enterprise features

Automatic all-channel capture
High-quality multilingual transcription
Regulatory compliance analysis
Interaction quality scoring
Risk detection and alerts
CRM and enterprise SI integration
Custom reports by department
Dedicated support and guidance

Add value to your Sewan infrastructure

Let's discuss your project and discover how Fairwai can transform your communications.

Contact our team