Privacy Policy
Last updated: October 2025
1. Introduction
Fairwai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered meeting assistant service (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
• Account information (name, email, company name) • Payment information (processed securely through third-party payment processors) • Communication preferences and settings • Content you choose to upload or create using our Service
2.2 Automatically Collected Information
• Usage data (features used, time spent, actions taken) • Device information (IP address, browser type, operating system) • Cookies and similar tracking technologies • Log data (access times, pages viewed, app crashes)
2.3 Audio and Meeting Data
• Audio recordings of meetings (only when you explicitly enable recording) • Transcriptions and AI-generated summaries • Meeting metadata (date, time, duration, participants) • Tasks, decisions, and insights extracted from meetings
3. How We Use Your Information
We use the collected information for: • Providing and maintaining the Service • Processing transcriptions and generating AI insights • Improving and personalizing your experience • Sending administrative information and updates • Responding to your requests and support inquiries • Analyzing usage patterns to improve our Service • Detecting and preventing fraud or abuse • Complying with legal obligations We do NOT: • Sell your personal information to third parties • Use your meeting content to train public AI models • Share your data with advertisers
4. Data Storage and Security
4.1 Data Storage
• Your data is stored on secure servers in the European Union • Audio recordings and transcriptions are encrypted at rest • We implement industry-standard security measures to protect your data
4.2 Data Retention
• Active account data is retained as long as your account is active • You can delete recordings and transcriptions at any time • After account closure, data is retained for 30 days before permanent deletion • Some data may be retained longer if required by law
5. Data Sharing and Disclosure
We may share your information only in the following circumstances: • With your consent or at your direction • With service providers who help us operate the Service (cloud hosting, analytics, payment processing) under strict confidentiality agreements • To comply with legal obligations, court orders, or government requests • To protect our rights, privacy, safety, or property • In connection with a merger, acquisition, or sale of assets (users will be notified) We do not sell, rent, or trade your personal information.
6. Your Rights and Choices
You have the right to: • Access your personal information • Correct inaccurate or incomplete data • Delete your account and associated data • Export your data in a portable format • Opt-out of marketing communications • Restrict or object to certain data processing • Lodge a complaint with a data protection authority To exercise these rights, contact us at privacy@fairw.ai
7. International Data Transfers
If you access our Service from outside the European Union, your information may be transferred to and processed in the EU. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
8. Children's Privacy
Our Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Third-Party Services
Our Service may integrate with third-party platforms (e.g., Zoom, Microsoft Teams, Google Meet). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by: • Posting the new policy on this page • Updating the "Last Updated" date • Sending an email notification (for significant changes) Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: Email: privacy@fairw.ai Address: Fairwai SAS, France For data protection inquiries, contact our Data Protection Officer at: dpo@fairw.ai