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Aircall

Aircall

Telephony

Boost your Aircall call center with AI

Fairwai integrates natively with Aircall to transform your cloud telephony platform into a true conversational intelligence hub. Automatically analyze every call, improve your team's performance and optimize your customer experience with AI.

Cloud native

Instant cloud-to-cloud integration with no infrastructure to manage. Deploy in minutes for all your teams.

Team coaching

Analyze your agents' performance, identify best practices and accelerate skill development.

Customer insights

Understand your customers' expectations, needs and sentiments to personalize your approach and maximize satisfaction.

Connected ecosystem

Automatic synchronization with Salesforce, HubSpot, Zendesk and all your tools via the Aircall API.

How it works

1

Connect Aircall

Authenticate Fairwai from your Aircall account via OAuth securely.

2

Automate analysis

All your calls are automatically transcribed, analyzed and enriched with AI insights.

3

Optimize results

Use insights to train your teams, improve your processes and increase your conversions.

Specialized features

Automatic call transcription
Agent performance analysis
Customer objection detection
Automatic conversation scoring
Real-time quality alerts
Bidirectional CRM integration
Team and manager dashboards
GDPR compliance and audit trail

Revolutionize your call center

Join sales and support teams using Fairwai to perform with Aircall.

Try the integration